Clearly and effectively exchange information, ideas, facts, and perspectives with persons inside and outside of an organization.

• Understand the importance of and demonstrate strong verbal, written, and non-verbal skills.
• Employ active listening, persuasion, and influencing skills.
• Communicate in a clear and organized manner so that others can effectively understand.
• Frame communication with respect to diversity of learning styles, varied individual communication abilities, and cultural differences.
• Ask appropriate questions for specific information from supervisors, specialists, and others.
• Promptly inform relevant other parties when needing guidance with assigned tasks.
• Articulate thoughts and ideas confidently and respectfully across diverse communication channels and modalities.
• Adjust communication style and messages based on audience needs.
• Confidently facilitate audiences with strong public speaking skills.
• Share ideas and influence decision-making to advocate for themselves and others with the goal of establishing a more equitable workplace.

Identify and respond to needs based upon an understanding of situational context and logical analysis of relevant information.

• Make decisions and solve problems using sound, inclusive reasoning and judgment.
• Gather and analyze information from a diverse set of sources and individuals to fully understand a problem.
• Proactively anticipate needs and prioritize action steps.
• Accurately summarize and interpret data with an awareness of personal biases that may impact outcomes.
• Effectively communicate actions and rationale, recognizing the diverse perspectives and lived experiences of stakeholders.
• Multi-task well in a fast-paced environment.
• Exercise sound reasoning to analyze issues, make decisions, and overcome problems
• The ability to obtain, interpret, and use knowledge, facts, and data in this process and may demonstrate originality and inventiveness

Build and maintain collaborative relationships to work effectively toward common goals, while appreciating diverse viewpoints and shared responsibilities.

• Listen carefully to others, taking time to understand and ask appropriate questions without interrupting.
• Effectively manage conflict, interact with and respect diverse personalities, and meet ambiguity with resilience.
• Be accountable for individual and team responsibilities and deliverables.
• Employ personal strengths, knowledge, and talents to complement those of others.
• Exercise the ability to compromise and be agile.
• Collaborate with others to achieve common goals.
• Build strong, positive working relationships with supervisor and team members/coworkers.
• Conceive of and implement something original or new that contributes value to the shared vision.
• Communicate a creative, innovative, and compelling idea that inspires or persuades others.

Knowing work environments differ greatly, understand and demonstrate effective work habits, and act in the interest of the larger community and workplace.

• Demonstrate personal accountability, integrity, and effective work habits.
• Maintain a positive personal brand in alignment with organization and personal career values.
• Be present and prepared.
• Demonstrate dependability (e.g., report consistently for work or meetings).
• Prioritize and complete tasks to accomplish organizational goals.
• Consistently meet or exceed goals and expectations.
• Have an attention to detail, resulting in few if any errors in their work.
• Show a high level of dedication toward doing a good job.
• Productively contribute to team by treating colleagues and others with respect and acting responsibly by following through on commitments
• Take initiative, seeking feedback, learn from mistakes, and manage workload effectively
• Understand the impact of non-verbal communication on professional work image to ensure congruence between one’s intended and perceived reputation

Understand and leverage technologies ethically to enhance efficiencies, complete tasks, and accomplish goals.

• Navigate change and be open to learning new technologies.
• Use technology to improve efficiency and productivity of their work.
• Identify appropriate technology for completing specific tasks.
• Manage technology to integrate information to support relevant, effective, and timely decision-making.
• Quickly adapt to new or unfamiliar technologies.
• Manipulate information, construct ideas, and use technology to achieve strategic goals.
• Leverage existing technology ethically and efficiently to solve problems, complete tasks, and accomplish goals.

Demonstrate the awareness, attitude, knowledge, and skills required to equitably engage and include people from different local and global cultures. Engage in anti-oppressive practices that actively challenge the systems, structures, and policies of racism and inequity.

• Solicit and use feedback from multiple cultural perspectives to make inclusive and equity-minded decisions.
• Actively contribute to inclusive and equitable practices that influence individual and systemic change.
• Advocate for inclusion, equitable practices, justice, and empowerment for historically marginalized communities.
• Seek global cross-cultural interactions and experiences that enhance one’s understanding of people from different demographic groups and that leads to personal growth.
• Keep an open mind to diverse ideas and new ways of thinking.
• Identify resources and eliminate barriers resulting from individual and systemic racism, inequities, and biases.
• Demonstrate flexibility by adapting to diverse environments.
• Address systems of privilege that limit opportunities for members of historically marginalized communities.
• Decipher and honor multiple and global perspectives in creating mutual understanding.
• The ability to identify, respect, and act with considerations for others’ differences, values, and expressed needs with openness.

Proactively develop oneself and one’s career through continual personal and professional learning, awareness of one’s strengths and weaknesses, navigation of career opportunities, and networking to build relationships within and without one’s organization.

• Show an awareness of own strengths and areas for development.
• Identify areas for continual growth while pursuing and applying feedback.
• Develop plans and goals for one’s future career.
• Professionally advocate for oneself and others.
• Display curiosity; seek out opportunities to learn.
• Assume duties or positions that will help one progress professionally.
• Establish, maintain, and/or leverage relationships with people who can help one professionally.
• Seek and embrace development opportunities.
• Voluntarily participate in further education, training, or other events to support one’s career.
• Confidence to learn and grow in an ever-changing world of work, while pursuing meaningful work.
• Able to shift gears or pivot amid ambiguity with career decisions, even when one does not have the total picture.
• Dare to take actions to test possible career interests.
• Engage in active reflection on both positive and learning experiences to modify existing ideas and spark new ideas.
• Take initiative to enhance and advance one’s skill set by embracing an iterative process of action, reflection, failure, and resilience.
• Advocate for oneself and others to advance towards one’s career goals and/or to help advance the goals of others in a professional, fact-based and persuasive manner.
• Track one’s work accomplishments in order to negotiate a raise, a new position, a promotion, added responsibilities, etc.
• Drive change that leaves a positive, lasting impact on people, workplaces, organizations, etc.