You will be trained as a Dispatcher and Front Desk worker in the Public Safety office. This position requires a very high degree of confidentiality.
Dispatcher and front desk: The Public Safety Office is staffed with a dispatcher daily from 6 am- Midnight. The front desk is open from 8 am- 4 pm Monday through Friday and 10 am- 4 pm Saturday and Sunday. Public Safety dispatchers are generally the first point of contact for the Department of Public Safety (DPS).
Public Safety Dispatchers are required to:
- learn and retain general information regarding the university and its policies
- monitor and manage radio traffic for Public Safety Officers who are on patrol
- maintain data entry on a computer in specialty programs
- enter and track daily dispatch log for the officers on duty
- respond to and answer questions for individuals entering the Public Safety Office
- process and sell parking permits
- process payments for individuals paying parking fines
- receive all emergency and non-emergency phone calls and triage them as necessary.
This position requires an applicant capable of being firm and respectful when enforcing or implementing policies and procedures while maintaining a friendly, customer service approach.
Applicants should also possess skills for:
- prioritizing and multitasking
- working efficiently and effectively under pressure and utilizing resources effectively.
Due to the importance of this position the following qualities are necessary: dependable, reliable, trustworthy, inventive, mature, and friendly.
How to Apply:
Apply with a resume, and cover letter. Each must be uploaded to your Handshake account before the system will allow you to apply. Make sure each has your name on it. If you would like help creating any of these documents, or you would like a professional to review them, contact St. Kate’s Career Development at askcareer@stkate.edu. Career Development is also who you see if you experience issues using Handshake. Individuals with a disability who believe they may need any reasonable accommodations should contact Student Accessibility & Accommodations at Accessibility@stkate.edu for an appointment.
