ESSENTIAL FUNCTIONS: 

• Provides health care support services for all patients (adult and pediatric) as established by clinic protocols and community practice standards 
• Actively manages quality initiatives in collaboration with provider and Quality staff. Maintains quality assurance logs. 
• Screens and prepares patients for exams according to vital sign screening guidelines 
• Assists with exams and minor procedures 
• Draws lab specimens 
• Follows up on lab specimens (calling for results, documentation of results and follow-up directed by medical staff) 
• Keeps exam rooms supplied and clean 
• Cleans and autoclaves instruments 
• Performs EKG’s as ordered by physician 
• Administers injections and medications under the direction of a provider 
• Operates and maintains clinic lab in absence of lab tech 
• Makes appointments with appropriate provider 
• Files and maintains provider “in/out boxes”

CORE REQUIREMENTS: 

• Works collaboratively and respectfully with staff and others—individually and as part of a team— to achieve optimal efficiency, outcomes and morale 
• Interacts in a culturally competent manner with individuals and groups from diverse backgrounds, including but not limited to: socio-economics, race and ethnicity, nationality and religion, both in clinic and in the community 
• Maintains excellent and punctual attendance 
• Attends and actively participates in staff and departmental meetings 
• Attends agency functions and meetings as relevant or required 
• Works at any or all NHS clinics, as needed 
• Uses computer daily including e-mail, word documents, spreadsheets, patient management system, electronic health record, and patient portal, as needed to carry out essential job functions
• Maintains any required licensure/certification 
• Demonstrates commitment to agency mission and goals 
• Abides by corporate compliance program, HIPAA regulations and other agency policies and procedures 
• Participates daily in pre-visit planning and huddles (RN, Provider, Medical Assistant, Front Desk)  Utilizes Patient Portal to access patient information and communicate with patients, as relevant  Plans, organizes, and multitasks 
• Speaks, understands, reads and writes English sufficiently to carry out all essential duties  Performs other duties as assigned

QUALIFICATIONS:

• High school diploma or equivalent 
• Graduation from an accredited Medical Assistant program 
• Minimum one year experience working as a Medical Assistant 
• Fluency in Spanish and English a plus (oral and written)