The Hennepin Healthcare Research Institute’s (HHRI) Chronic Disease Research Group (CDRG – www.cdrg.org) has a current opening for an experienced Project Coordinator to support their work in organ donation and transplantation research including the Scientific Registry of Transplant Recipients (SRTR –www.srtr.org). Experience in a medical and/or research setting is highly desirable.
Provide essential coordination and support of project activities in the area of organ donation and transplantation research, including but not limited to the Scientific Registry of Transplant Recipients (SRTR). Work closely with project managers, program leadership, physician investigators, biostatisticians, marketing and communications staff, and data staff in the performance of projects supporting contract deliverables. Assist with customer support, processing of data requests, preparation of project reports, publications, and maintenance of budgets for projects. Provide meeting and conference support.
ESSENTIAL JOB FUNCTIONS:
- Project Coordination
- Record relevant project discussions
- Attend sponsor meetings, in person or via teleconference, to discuss project progress and/or present research results
- Support and provide guidance in general questions regarding the SRTR data requests as directed by the program manager
- Coordinate with project managers on sponsored projects to provide project deliverable support
- Schedule communications between internal and external stakeholders
- Provide general support to other staff in responding to data requests and other inquiries related to the program
- Living Donor Collective Support
- Handle inbound and outbound follow-up survey calls in a timely manner for candidates in the LDC database
- Follow communication scripts and use knowledge of the LDC to go off-script when necessary
- Maintain ownership of calls throughout the lifecycle of a caller’s request, including follow-ups with escalation team
- Recommend improvements for systems and processes to boost organizational efficiency
- Respond to and archive email and telephone requests for data and triage calls appropriately to other departmental staff
- Finance and Contract-related Support
- Interface with HHRI grants and external investigators in facilitating the renewal and execution of subcontracts and independent contracts as directed by the program director.
- Assist program director/project manager in tracking and entering accounting information for the program including budget status, subcontractors, invoices, and payments
- Assist the program director/project manager in contract renewal efforts including budgeting, coordination of documents, and others as determined by the program manager and leadership
- Publications Support
- Assist program manager and project directors as needed on various reports in support of the departmental projects.
- Meeting/Conference Support
- Schedule and handle logistics for other meetings as requested by the program director and/or project managers
- Schedule and coordinate sponsor and customer meetings
- Attend and/or participate in sponsor committee meetings
Any equivalent combination of education and experience that provides the required knowledge and skills is qualifying. Typical qualifications would be a baccalaureate degree and two (2) years of comparable experience; or five (5) years of comparable experience. Experience in project coordination and general office administration desired.
Skill, Knowledge & Ability:
Ability to self-start and function with minimal supervision, being well-organized, setting and following priorities, identifying and solving problems. Attentive to detail. Effective verbal and written communication. Ability to work under deadline pressure when necessary. Proficiency in Microsoft Office and data management, Acrobat Professional, and other applications as needed. Professional demeanor, to include: high standards of attendance and punctuality, good interpersonal skills and customer-service attitude, ability to maintain confidentiality and adhere to policies and procedures.
Ability to obtain and hold a Public Trust Clearance. Must be a Citizen or National of the United States or resided in the United States for three of the last five years.
MANDATORY COVID-19 VACCINE REQUIRED
AA/EOE of Minorities, Women, Disabilities, Veterans