Position Title: Housing Case Manager
Classification: Full-Time, Hourly, Non-Exempt
Location: 130 Wabasha St S Ste 100, St. Paul, MN 55107
Salary Range: $35,713 – $42,016 Annually
Guild believes that dignity is a basic human right- which is why we work hard to connect individuals to proper mental health treatment, competitive employment, and stable housing. We serve individuals 16 and older who are experiencing serve and persistent mental illness, mental illness concerns, and chronic homelessness. On any given day, Guild staff serves nearly 900 individuals in the Twin Cities metro area. Services are mobile, provided in the community when and where needed. By looking at the holistic wellness of each client we serve, we are able to facilitate healing, growth, and new quality of life.
This position is responsible to engage and provide direct support to families and individuals experiencing homelessness, transition quickly into stable housing. The Housing Case Manager will assist the households with accessing and maintaining housing, obtaining documentation, employment supports and making connections with mainstream services/benefits they need to improve the quality of their lives and maintain stable housing.
Our Dakota Rapid Rehousing program currently serves families and individuals assessed through Dakota County. We provide housing search assistance, connection to mainstream services/benefits, and housing case management. Participants sign leases for market rate apartments. Once housed, we meet with participants regularly to provide support services and provide rental assistance until the participant is able to maintain stable housing without supports.
A few responsibilities of this position include:
• Obtain documentation to administer financial assistance to eligible participants.
• Provide housing case management services to clients, including assessment and screening, referrals and support services. Including in-home apartment visits, to ensure that they are safe and adequately maintained.
• Work with participants to maintain and increase their financial stability.
• Assist individuals in benefit applications with county financial systems and services providers.
• Develop and maintain good working relationships with program participants, external service providers and other agency program staff, landlords, funders, and community resource providers to ensure effective coordination of services.
• Complete all activities related to obtaining and maintaining housing, such as educating participants about tenant rights and responsibilities, advocating for participant rights, coordinating with landlords, ensuring individual’s choice and access to appropriate housing options, and assisting individuals with obtaining and maintaining benefits.
• Maintain timely and accurate documentation.
• Assume other duties as assigned by supervisor.
Education and Experiences:
-Bachelor’s degree in social services or related field or 4,000 hours experience in housing related services or homeless population.
-Minimum of one-year experience working with people experiencing homelessness
-Minimum of one-year case management experience or employment specialist experience.
-Experience working with homeless prevention, rapid rehousing and/or working with families and landlords to find housing in private, market-rate rental units.
– Knowledge and experience in employment resources.
Other Position Requirements
– Efficiently coordinate, track, and complete multiple tasks as well as adjust to changing priorities.
– Excellent facilitation, mediation, interpersonal, organizational, and outreach skills.
– Able to respond to the unique cultural, economic, and social needs and resources for individuals.
– Must be ambulatory and able to negotiate stairways.
– A valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance.
– The ability to lift and carry heavy weights (e.g., moving household furnishings, carrying groceries) that could be up to or even exceed 40 pounds.
– Must not be actively receiving services from Guild and must not have received services within the last two years.
– Satisfactory DHS background study.